Privacy Policy

1. Introduction

X4Dr ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (processed by secure third-party providers)
• Course progress and completion data
• Communications with our support team

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, time spent, features used)
• IP address and location information
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our educational services
• Process payments and transactions
• Personalize your learning experience
• Track course progress and issue certificates
• Communicate with you about our services
• Provide customer support
• Improve our platform and services
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our platform
• Payment processors for transaction processing
• Legal requirements or to protect our rights
• Business transfers (mergers, acquisitions)
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our services.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Course progress and completion data may be retained longer for certificate verification purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Restriction of processing
• Object to processing
• Withdraw consent

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: